A 7-step onboarding analytics playbook to cut SaaS churn by tracking the moments that matter

The end of third-party cookies didn’t come as a single knockout blow — it was a slow, predictable squeeze. But for many teams, the real challenge isn’t the headline change; it’s the messy, fragile plumbing of first-party data that suddenly matters a lot more. If you want ad targeting to survive and thrive in a cookieless world, you need to audit your first-party data flow end-to-end. I’m going to walk you through a pragmatic, hands-on...

Read more...

Picking a martech stack for a two-person marketing team on a tight budget is less about finding the single "best" tool and more about choosing a set of services that work together, reduce overhead and scale sensibly. I’ve built and audited stacks for tiny teams and large brands, and the constraint that matters most isn’t money — it’s attention. With £5k/year, you can cover the essentials if you prioritise integration, automation and...

Read more...

I’ve run content calendars for lean teams more times than I can count, and the thing that consistently breaks small operations is not a lack of ideas — it’s a lack of structure. Without a clear framework, teams over-post on one channel, under-serve another, or churn out the same format until the audience tunes out. Below I share a practical, repeatable approach to building a cross-channel campaign calendar that prevents content fatigue...

Read more...

I’ve seen the same problem come up again and again with brands moving to Google Analytics 4: the reported revenue is lower than expected, sometimes dramatically so. It’s frustrating, because marketing decisions — budget allocation, channel performance, lifetime value models — all hinge on accurate revenue data. Over the years I’ve audited dozens of GA4 setups and the causes tend to fall into a few recurring patterns. Below I walk...

Read more...

I run a lot of TikTok creator campaigns and one thing I've learned is that brevity forces focus. Creators don't want long PDFs or endless back-and-forths — they want a clear, usable brief they can read quickly and act on. So I built a "90-second creator brief": a compact, scannable file that gives creators everything they need to produce TikTok content that actually drives signups.Why 90 seconds?Creators are busy, attention spans are short,...

Read more...

I get asked a lot: “Can I use generative AI to write my product pages without tanking SEO?” Short answer: yes — but only with a checklist and guardrails. I’ve tested a handful of copy-generators across ecommerce stacks, and the difference between a helpful tool and a traffic-killer usually isn’t the model — it’s the workflow and the quality controls you put around it.Why a practical checklist mattersAI copy tools can speed up...

Read more...

I cut paid social budgets by 30% for clients—without a dip in conversions—by treating creative like a conversion optimization channel rather than an afterthought. If you’ve been pouring money into audience targeting, bidding and scaling only to see diminishing returns, creative testing can be the lever that restores performance and improves efficiency.Below I share the playbook I use: the hypotheses I test, the lightweight experiment...

Read more...

I often get asked how one long-form video can feed an entire social content pipeline — and specifically how to turn a single piece of footage into multiple high-performing Instagram Reels. I’ve built repeatable workflows for this at Mediaflash Co that balance speed, storytelling and platform nuances. Below I’ll walk you through a pragmatic, hands-on method to repurpose a single long-form video into seven distinct Reels that each serve a...

Read more...